Privacy Policy for Wheelsafar

Last Updated: 11th November, 2025

Wheelsafar (“we”, “our”, or “us”) operates the mobile application Wheelsafar (the “App”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and associated services.

By using Wheelsafar, you agree to the data practices described in this Privacy Policy.


Information We Collect

We may collect and process the following types of information:



A. Information You Provide

Account details: Name, phone number, email address, profile photo

  • Ride-specific information: Vehicle details, travel plans, emergency contact info

  • Uploaded content: Photos or receipts for cashback/service verification

  • Feedback or support queries

B. Automatically Collected Data

Device type, operating system, unique device identifiers

  • IP address, country & network information

  • App performance, crash logs, analytics

  • Approximate or precise location data (if granted)


C. Permissions Required

To provide a seamless experience, Wheelsafar may request:

  • Location → for ride planning, live tracking & nearby store discovery

  • Camera & Storage → scanning Safesafar QR, uploading ride media & bills

  • Contacts → storing/selecting emergency contacts

  • Push Notifications → ride alerts, offers & safety reminders

You can manage permissions from device settings. Some features may not work without required permissions.



How We Use Your Information


We use collected data to:


  • Create and manage your user account

  • Offer motorcycle ride planning and tracking features

  • Enable emergency features like Safesafar QR

  • Facilitate deals, cashback & partner store interactions

  • Improve app safety, performance & user experience

  • Communicate ride updates, promotions & community features

  • Prevent fraud and ensure secure use of the App


We do not sell personal information to third parties.



Sharing of Information


We may share your information only in the following cases:

  • Trusted service providers: For analytics, hosting, crash reporting, and notifications.

  • Partner stores or brands: To validate cashback claims or enable partner benefits — only the minimum data required is shared.

  • Emergency situations: With your emergency contacts or responders — but only if you enable and activate emergency features.

  • Legal or safety requirements: When required to comply with applicable laws or to protect the safety of users.

  • User-enabled sharing: When you choose to share information with other riders or join ride groups within the app.


We never share personal information that identifies you unless it is necessary to provide a feature you choose to use.



Data Retention


We store your information only as long as:

  • Your account remains active, or

  • Necessary to fulfill service purposes, comply with laws, or resolve disputes
    You may request deletion at any time.



Data Security


We use encryption, secure servers, and technical safeguards to protect your data against unauthorized access, modification, or disclosure.
However, no system is perfectly secure — users submit data at their own risk.



Children’s Privacy


Wheelsafar is not intended for children under 13 years of age.
We do not knowingly collect data from children.
If you believe a child has provided us information, please contact us immediately.



Use of Third-Party Services


Wheelsafar integrates services (examples include but not limited to):

  • Firebase Analytics & Crashlytics

  • Payment gateways

  • Google Maps API

    These third-party services follow their own privacy policies. Users are encouraged to review them.



Your Rights & Choices


You may at any time:

  • Access, update, or correct your profile information

  • Withdraw non-essential permissions

  • Request account deletion or data portability

  • Opt-out of marketing notifications

To exercise these rights, contact us using the details below.



Policy Updates


We may update this Privacy Policy periodically.
Changes will be reflected by the “Last Updated” date above.
Continued use of the App means you accept the revised terms.



Contact Information


If you have any questions, feedback, or requests regarding this Privacy Policy:

📍 Wheelsafar

📧 Email: info@wheelsafar.com

📌 Location: Pune, India